FREQUENTLY ASKED QUESTIONS
We ship across canada, a flat fee of $20. Order $200 and above quality for free shipping.
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Order with us is simple, you can register an account click here and enter your email address. Once you receive a confirmation email you, you will receive a temporary password that you can use to change once you are logged in.
Here’s a step-by-step guide in placing your order online with wake n bake:
Click on a product(s), choose your weight and quantity then click “add to cart”. You will then have the option to “view cart” or “continue shopping”.
At the “view cart” page; you can edit your order, apply promo codes, redeem points and view shipping costs.
When you “checkout”, details including our e-transfer email will be sent to you.
Next, login to your online banking and send the full order amount to the email specified in the previous instruction email
Please note: partial payments are not accepted. Please allow up to 24 hours for your payment to be processed. You will be notified by email of your order status and tracking information.
Congratulations, you’ve now placed your order!
Click on a product(s), choose your weight and quantity then click “add to cart”. You will then have the option to “view cart” or “continue shopping”.
At the “view cart” page; you can edit your order, apply promo codes, redeem points and view shipping costs.
When you “checkout”, details including our e-transfer email will be sent to you.
Next, login to your online banking and send the full order amount to the email specified in the previous instruction email
Please note: partial payments are not accepted. Please allow up to 24 hours for your payment to be processed. You will be notified by email of your order status and tracking information.
Congratulations, you’ve now placed your order!
You must be 19 years of age or older to order with us.
You can pay us via etransfer
1. Contact your bank online and visit the e-transfer section. You may wish to call them directly or visit them in person if you need assistance.
2. Add our email and exact total price seen on your invoice.
3. Submit the transfer.
4. We will provide you with the secret word into the transfer for security. The secret word will be generated for you after check out. Please read the instructions at the bottom of the page after you check out.
5. We offer guidelines on how to send an e-transfer with your invoice. You will receive your shipment after the e-transfer has been processed.
1. Contact your bank online and visit the e-transfer section. You may wish to call them directly or visit them in person if you need assistance.
2. Add our email and exact total price seen on your invoice.
3. Submit the transfer.
4. We will provide you with the secret word into the transfer for security. The secret word will be generated for you after check out. Please read the instructions at the bottom of the page after you check out.
5. We offer guidelines on how to send an e-transfer with your invoice. You will receive your shipment after the e-transfer has been processed.
Once The Payment Has Been Cleared, The Order Will Be Processed And Prepped To Ship. We Ship Monday – Thursday. Since Canada Post Does Not Ship Over The Weekend, We Do Not Ship On Fridays To Avoid Your Package From Sitting Inside The Warehouse Or Not Being Scanned On Time For Friday Tracking. Once A Product Is Receive By Canada Post, This May Take Up To 2-3 Business Days To Get Your Package.
Once we’ve successfully accepted your payment, you will receive an email confirmation. Upon shipment you’ll receive a shipping email with your tracking number. You may use this link to track your order: https://www.Canadapost.Ca/trackweb/en#/home
If your order is ‘pending’ you can contact our customer service team orderwakenbake@gmail.Com, we will start a trace with the applicable carrier on your behalf. Claims must be made no later than 5 days after your order was shipped. When your tracking status shows ‘delivered,’ this indicated that the parcel was successfully delivered – it means the item(s) arrived as addressed. Please check with everyone in your household as another member of the house may have received it on your behalf.
